Wollongong City Council

Wollongong City Council is embracing its ‘City of Innovation’ tag by incubating three key projects:

Dynamic customer experience. With over 60,000 customer requests annually, the customer experience project will focus on developing an approach to ensure the customer experience is a positive one by utilising predictive data to inform customers of relevant information specific to them as individuals and as part of our community as a whole.
Waste diversion strategies to manage the 6 million bins we collect annually including exploring strategies to convert waste from landfill into waste as a resource commodity.
Predictive Flash Flood Monitoring – alternative solutions to predictive flash flood monitoring across the local government area.